Terms of Service
Last updated: June 1, 2026.
1. Acceptance of Terms
By accessing slabandscale.com or using our services, you agree to these Terms of Service.
2. Our Services
Slab & Scale provides quality inspection of furniture at our Foshan facility, at the tier you select, with photo and video documentation; packing for transit; shipping coordination and white glove delivery through logistics partners; and optional sourcing assistance for customers without an existing supplier. Slab & Scale is not the manufacturer of the furniture we inspect and ship, and does not guarantee the underlying quality of goods beyond what the selected inspection tier is designed to catch.
3. Quotes & Orders
Quotes generated by our online tool are estimates based on the dimensions, weight, inspection tier, and destination provided, valid for 30 days unless stated otherwise. Final pricing may be adjusted if actual measurements differ materially from what was submitted.
4. Customer Responsibilities
You are responsible for providing accurate product information and a correct delivery address. If you use our sourcing assistance, you authorize us to communicate with suppliers on your behalf for the purpose of your order.
5. Inspection Scope & Limitations
Inspection is performed according to the tier selected. Higher tiers cover more checks; no tier constitutes a guarantee against every possible defect. We document findings with photos and video, accessible to you before shipment.
6. Shipping & Delivery
Shipping and white glove delivery are performed by third-party logistics partners. Transit times are estimates, not guarantees, and may be affected by factors outside our control.
7. Returns
We offer a returns process handled through our own warehouse network. Contact us to initiate a return.
8. Limitation of Liability
To the maximum extent permitted by law, our liability for any claim relating to our services is limited to the amount paid for the specific order giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages, including lost profits, even if advised of the possibility of such damages. Shipments are covered by standard cargo insurance carried by our logistics partners for loss or damage in transit, up to the declared value of the shipment; additional coverage may be available on request. Nothing in these Terms limits any liability that cannot be limited under applicable law.
9. Governing Law
These Terms are governed by the laws of Hong Kong SAR, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or our services will be subject to the exclusive jurisdiction of the courts of Hong Kong, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.
11. Contact Us
Questions about these Terms: support@slabandscale.com